Useful Information

Please take a moment to read this page as it contains a lot of useful information for you when planning your bathroom refurbishment.

Why Choose Oxford Bathrooms?

Since 1991 we have been solely involved in the refurbishment of bathrooms trading as Bathrooms by Design and were recently given the opportunity to re-brand as Oxford Bathrooms. That’s an amazing 25 years dedicated to refurbishing bathrooms around Oxfordshire but we have in fact been trading since 1968 (that’s 48 years in the plumbing business).

We belong to two trade organisations, Checkatrade and Which Trusted Traders. Both have vetted our company and undertake continuous monitoring for client satisfaction. We have over 270 photos of our work on Checkatrade.com together with 18 live videos, and we’re adding more every day. You can now even follow us on Twitter at @PlumbersOxford.

We currently complete over 3.2 refurbishments each month. That’s over 36 refurbishments each year or put it another way since 2010 we have completed around 180 bathrooms.

We know how to refurbish bathrooms!

What do I need to order?

If you have decided to order the supplies yourself, with Oxford Bathrooms doing the fitting, here is a short list of what you will need to order. To print this list please click here.

Bath: The standard size for a bath would be 1700x700mm

Bath Panel: The best panels are acrylic as opposed to wooden MDF panels which as subject to swelling from moister. Don’t forget an end panel if required.

Bath Taps: The types of taps available are two standard bath taps, bath deck mixer (BDM) or a bath shower mixer (BSM).

Bath Waste Fitting: The traditional bath combination waste fitting is commonly available as a clicker waste fitting.

Bath/shower screen: If you are having a shower over the bath you will need a screen to keep the shower water from spilling out into the room.

Basin: Basins come with either a single tap hole suitable for a single mono block tap or with twin tap holes for a pair of hot and cold taps.

Pedestal: A standard pedestal is for the basin to sit upon. A half pedestal will be needed if the basin is being hung on the wall, this would hide the waste pipe and fittings.

Basin taps: A pair of single taps will be required for a two tap hole basin. A mono block tap with a clicked waste fitting will be required for a basin with a single tap hole.

Toilet: A standard toilet consists of a close coupled pan and cistern.

Please be advised that sometimes the fittings for the toilet cistern are an additional purchase, and don’t forget the toilet seat! There are various toilet seats on the market including standard toilet seats or you may like to choose a soft close seat to avoid trapping small fingers!

Shower: The shower valve would depend on where it is being installed and what type of water system you have (please see our below information on water pressure). Most clients find a good quality bar shower the best, surface mounted, with all the pipe work installed below the tiles within the wall. Don’t forget the easy fit install kit!

Shower Tray: Shower trays are mostly made of a resin based material offering a high level of finish and long life expectancy. Please remember to order the install/leg kit.

Shower Cubical Door: If installing a shower cubicle you will need to ensure it works with your shower tray and side panel (if required).

Shower Waste Fitting: There are two types of waste fittings on the marketing. A high flow shower waste is preferable to keep water in the tray to a minimum. A normal shower trap tends to hold back the water within the tray more.

Furniture: If required you could choose to add the following to your refurbishment;

  • Toilet floor mounted unit
  • Basin floor mounted unit
  • Additional other base units
  • Work tops
  • Bottom plinths
  • Bathe end panel
  • Door handles

Wall Cabinets and Mirrors: Please note if you choose a unit which requires an electrical connection for a light or mirror the chances are these would not had been taken for in the quote.

Tiles: Please order the wall tiles for the area you require and floor tiles if required. I would have included in my quote to supply a standard “white” PVC square edge tile trim for the wall tiles (this is not required for the floor tiles). If you prefer aluminium tile trim please order this as part of your tile order. There are a number of differences tiling adhesives to choose from. As standard I will supply the correct adhesive for your current wall surface and the floor tiles. Please be advised that you are required to read our full information sheet about tiling as part of our terms and conditions.

Please note: At the early stage of quoting, your finial choice of tiles is probably still to be confirmed. Therefore we may have to amend the type of adhesive required and/or the time allowance to cut and lay the tiles.

Vinyl Flooring: Your floor area will need to be measured before ordering. When ordering please remember to include the correct vinyl spray adhesive and a matching door bar. In my quotation I will have taken to cut and lay standard 2.0mm thick vinyl only.

All Electrical Works: Electrical works would have been discussed during my visit.

Towel Warmer: Please order the towel warmer to your requirements, a standard size would be 1200mm x 600mm (height x width). You can choose from a standard straight rail or a curved rail which would allow extra room to hang your towels. Include a set of control valves to match the designer look you require.

Apart from the main items i.e. your suite, shower, tiles etc I would have taken to supply all the nuts and bolts that will turn this bathroom order into a bathroom to be proud of.

Your quote for the installation would have been based on my visit. Your requirements may have changed since that first visit, and therefore the price quoted may change.

If in any doubt, please call Geoff on 07789 103 971.

Quality of Products

To ensure we can refurbish your bathroom to a high standard giving you satisfaction and enjoyment for a number of years, I would advise you to consider the quality of the products you are viewing and/or buying rather than opting for the more cost effective product.

Where possible we advise our clients to visit a bathroom showroom where you will receive courteous attention, first hand advice and will be able to discuss your personal requirements whilst viewing a variety of difference suites, sanitary ware and taps.

We have had recent experiences where cheaper suites have been purchased online and occasionally the quality of these suites is not as you would expect. Not only will they not last as long as hoped, they are poorly made and becoming time consuming for us to fit. More often we have to supply additional items before we can install these products to compensate for the quality.

Occasionally items are not compatible when purchased separately, for example toilet seats not fitting onto the toilet pans, cisterns without internal fitting, baths flexing too much, bath panels not compatible to the bath, taps not suitable to clients water system.

For example:
A good quality bath panel it straight forward to fit onto an acrylic bath. It fits in to the groves on the underside of the bath roll and is self-supporting, therefore not time consuming to fit. Cheaper panels are very flimsy in build quality and require a considerable amount of reinforcement in order to be suitable for use. This will become very fiddly and time consuming to fit and will potentially make your refurbishment over-run.

Bar Showers by design are simple showers with just hot and cold connections. The downfall is there is no way of fixing it onto the wall unless you purchase an additional installation kit. Something that is not often made aware of by the supplier to you, the client, as it adds an extra cost to the shower. If needed, we can supply the installation kit for you; however this will need to be an additional cost added to your refurbishment

The above are just examples of common problems we are coming up against since the onset of internet suppliers.

Ultimately we want you to be happy with your new bathroom including the way we have kept you informed along the way, we like each installation runs to schedule but sometimes by purchasing a slightly cheaper fixture or fixing could have long term effects to the quality of your refurbishment and the time it takes to complete.

We work closely with Powells Design and Topps Tiles and are very happy to recommend them.

Materials We Use and Recommend

We have taken time to compile this list of products so that you can be sure that what we will be using on your refurbishment will be the best for the job.

All the materials we use has based upon years of experience, we don’t buy on price (they are cheaper materials and fittings out there), we buy because we have found what works best under a number of difference circumstances, they perform exceptionally well and most importantly will last the test of time.

Silicone sealant: We only use Dow Corning 785 Sanitary Silicone sealant for all our refurbishments. We choose to use either clear, white or jasmine. This sealant is fast curing, contains a fungicide to resist mould growth and has been tested to prevent against salmonella, E. coli and MRSA. It has a joint movement capability +/ = 20%.

Speedfit Plumbing Materials: Manufactured by John Gleason to ISO 9000 systems to BS 7291 part 1 & 3 for all domestic plumbing systems including your central heating. These products are perfect for all pressurised and combi systems and British Gas Service Approved water-systems.

Braided Hoses: Top quality flexible hoses made from 304 stainless steel overbraided EPDM rubber tube. WRAS approved fittings with a working pressure of 15 bar up to 13mm bore. Some internet suppliers and tap fittings come with cheaper hoses with only a working pressure of 2/3 bar which is not ideal.

Brassware Fittings: Compression fittings for domestic and commercial applications suitable for use on copper, stainless steel, chrome plated, Polybutylene pipe work to B.S. EN-1254-2. These are suitable for domestic hot and cold water and heating systems.

Tectite Fittings: A slim-line cooper push fit system, ideal for use on hot and cold including central heating systems. These are manufactured in the UK by Yorkshire Metals. They are a rotatable joint for ease of working and are tamper-proof.

Waste Pipe & Fittings: We only use a FloPlast Solvent weld system for all waste pipe and fittings. These are preferable to DIY push-fit fittings which may come apart later. We also use “V” joint waste traps with flexible W.C. connectors.

Timber & Sheet: All the timber and stud work we use would be to CLS standard. All materialswill be kiln dried which helps stop shrinkage. Our sheet ply material will be to standard EN. 636-2.

Tiling Materials: We use only the best tiling adhesives and grouts.Our tiling adhesive is BAL Grip Plus, it’s ready-to-use with high strength, highly flexible and non-slip adhesive for walls with high grab and is an easy to apply formula. We also use BAL Single Part Flexible this is a highly flexible, standard-setting tile adhesive for walls and floors. In addition there BAL Microflex which is a highly flexible grout suitable for joints up to 5mm. Formulated with built-in Microban antimicrobial protection for walls, BAL Microflex is water and frost-resistant and offers high bond strength. Finally, BAL Microflex offers the improved characteristics for grouted porcelain, glazed and fully vitrified tiles, glass and ceramic mosiacs, marble and natural stone in dry and wet environments.

Tiling

Tiling

To enable us to give you an early quotation we have taken the opportunity to list an estimated cost for the tiling work, allowing us to complete the quotation without knowing the exact specification of your chosen tile. Your final choice of tiles can increase or decrease the quoted price; we have listed below what effect difference tiles may have on your quotation.

Please be advised that reading this information forms part of our terms and conditions.

The most cost affected tile to cut and use on a bathroom installation would be a 225x200mm ceramic wall tile. This is what we have taken for on your quotation. Once you have your square area for your tiling please allow at least 10% on top for cuts etc.

Please feel free to choose a tile of a different size or character. I have listed a few guidelines which I hope will be helpful;

Small Tiles: Smaller tiles may well require additional time to cut and lay using the same tiling adhesive but would require a larger amount of tile grout.

Large Tiles: When a larger tile is chosen the wall surface must be completely flat, this may require additional plastering to bring an uneven wall up to the level where we can lay a large tile. When you have joints in-between tiles it allows the installer to bend the wall tile giving the illusion that wall is flat, larger tiles means less joints to aid the finished look. Larger tiles does not always mean it’s quicker to lay we know this from experience, it does mean there are less cuts, but we are not always able to re-use these off-cuts elsewhere, therefore, please allow at least an additional 20-25% for the cuts.

Floor Tiles: Floor tiles will included in your quote as 300x300mm square and generally laid upon a one part flexible tiling adhesive. We would always advise you to over-board the existing floor even if it feels stable, this advice has been gained over years of experience in the trade. We always use 12mm PVF (ply sheeting) which will be screwed down at approximately 150mm intervals with 25mm screws, this will increase the stability of the floor. Whilst tiling such floors is standard practice, it is not common to tile underneath the bath, shower tray or fitted furniture. It is not required, thus saving you an expense.

Wall Tiles: Ceramic verses Porcelain – Please note in your quote I will have included to cut and lay ceramic wall tiles which are the most cost effected tile to use. If you view and choose porcelain tiles we are happy to use them for your refurbishment but would like to point out that these are harder to cut due to their high density, requiring additional time and will require a difference tile adhesive which is in power form and not ready mixed. We also need to draw your attention to the drilling of porcelain tiles; we will burn out at least one dry diamond drill bit at £29.80 each. Please allow for an increase in cost of about 18% on the tiling allowance. This does not apply to the flooring tiles as these are always porcelain and we have catered for these.

Wall Tiles: Travertine & Terracotta – This type of tile and others which are available are generally not sealed and would benefit from additional sealant. We would be pleased to use these tiles, but would not have taken for the additional time required to cut and lay them in your quotation. Please call Geoff before ordering as some are not suitable for use within a shower.

Irregular tiling/design: Brick effect or diagonal tiling – This design on walls and floors will incur additional time to cut and lay and have not been taken into account in our quotation, please allow for an increase in the tiling cost of about 21%.

Large or Oversized Tiles: Please be advised that we are currently finding a high number of large tiles are being supplied to our clients which are not completely flat and therefore damaging the look of the tiling when laid in a brick pattern. If purchasing these tiles, please check that they are flat before work commences and that you will be able to gain a refund from your supplier if they are not suitable.

Grouting: White grouting will have been taken for within the quoted price for the wall tiles with light grey grout for the floor tiles. If on choosing/ordering your tiles you require a difference tile grout please order it at that point, the allowance I have taken within the quotation will be deducted upon the finial invoice.

Removal of Existing Tiles: When removing tiles, if the walls underneath are unstable or damaged then additional work may be required to correct this before tiling can continue. This will not be included within the quote price.

Your quote for the installation would have been based on my visit, your requirements may have changed since that visit and therefore the price quoted may change. If you have any questions please give Geoff a call.

Water Pressure Guide

It is important to understand your water system in order to ensure you get the right products for your bathroom. This subject can be quite involved; I hope that this information will help guide you through.

Apart from the water pressure you may also have to consider the rate of water that a pipe, tap or shower can handle. We at Oxford Bathrooms can answer any concerns that you may have about your plumbing system.

Here are a few points to be aware of:

  • When purchasing the brassware for your bathroom, a general rule would be that economy taps will have a higher resistance to water flow and pressure. Therefore the flow rate would be less. The same would apply to showering valves.
  • You may find that some large shower heads may not give you the showering experience you would expect. This will mainly be due to your water system having low water pressure or poor boiler flow rate.
  • Economy shower valves (thermostatics) may not respond quickly enough to temperature change to give you that relaxing shower.
  • Taps and fittings installed in a downstairs cloakroom or bathroom that are classed as medium or high pressure will generally perform satisfactory on a low pressure water system. However, once they are installed in a upper bathroom closer to the source of the water (your roof tanks) then the flow rate may well drop to a mere dribble.
  • Designer taps/brassware requires a high water pressure system.
  • Before viewing or ordering your taps and brassware, check what type of water system you have, this alone will save a lot of heartache and disappointment if the products and your system are not compatible. We will be happy to advise you.

L/P: This stands for low water pressure 0-01 bar minimum. You would typically find this in a property which has a roof storage tank together with a hot water cylinder. Most old style bathrooms would have this arrangements for both the hot and cold taps. You may also find that the cold water in these bathroom are connected to the rising cold water mains.

M/P: This stands for medium water pressure 0-05 bar minimum. Again this would be found in the same property as L/P, but the cold water storage tank would be installed upon a wooden platform in the loft space.

H/P: This stands for high water pressure 2-5 bar. This would be found in a property with a fully pressurised hot and cold water system.

Combi Boiler: Water for combi boilers is supplied by your in-coming water mains which would be between 3 & 8 bar pressure, with the hot water supply leaving the boiler just under 3 bar pressure. Therefore, the maximum from a combi boiler is 3 bar.

Pressurised Cylinders: A pressurised hot water cylinder is different to a combi boiler, the water pressure can be above the incoming water mains with a higher flow rate to your taps and showers. Please note in order to obtain this high flow rate it must be connected to an incoming water main of a 22mm minimum pipework or more. We find a lot of installations are still only on the normal 15mm pipework supply and this will need to be changed.

Booster Pumps: Booster pumps start from a small 0-05 bar single pump, suitable for a single supply to say a tap, or to boost the hot water supply to a shower. A twin booster pump can be from 1-00 bar up to 10 bar but you would normally require a twin pump with an outlet of 1-5 to 2-0 bar for a standard shower installation. If a pump is required to supply two showers then please consider a 2-0 to 3-0 bar pump.

Electrical Work

Electrical

Since 2004 it has been necessary to have any electrical work that’s been carried out within the home tested and a Part P Electrical Certification obtained and kept for future reference. This applies to most of the refurbishments we undertake.

Bathrooms and shower areas are divided into zones for electrical safety classed as I.P rating.

Please be advised that reading this information forms part of our terms and conditions.

Bathrooms and shower areas are divided into zones for electrical safety classed as I.P rating.

Lighting: All bathroom down lighting installed and supplied by Oxford Bathroom will have a rating of I.P. 65 and will be fire rated making them very safe for bathroom use. If there is not a shower in the bathroom then the use of a ceiling light is permitted, providing it is changed to an in-case fitment and is not too close to any water (outside of zone 2). Should a shower be installed then a different set of regulations come into force.

Extractor Fans: Our standard ceiling fan installed would be of the in-line type, these fans are beneficial as the fan unit housing the motor is installed within the loft space making it much quieter than if installed within the bathroom. The external vent/grille will be installed through the soffit board, on some houses this may not be possible therefore we would take it out through the loft via a roof slate complete with a terminal connection. Cost for the latter will not have been included in your quotation. Extractor fans which have to be installed within the showering area zone 1 will have to be of a 12 volt units (none mains) which does require a transformer normally being installed just outside the shower room. These are generally placed at high level so not the show too much together with a necessary 3 pole fan isolator switch for added safety. All fans have an overrun timer built-in. We would normally wire all fan units via a connection to the lighting circuit for this room.

Power showers, Under Floor Heating and Towel Warmers: Power showers, under floor heating and towel warmers with summer heating elements fitted, are all installed with the use of a 13aRCD switched socket.
Booster Pumps: Booster pumps (shower pumps) may be connected through either a 13aRCD switched socket or via a nominal 13 amp power socket both being fused down to 5 amp.

Booster Pumps: Booster pumps (shower pumps) may be connected through either a 13aRCD switched socket or via a nominal 13 amp power socket both being fused down to 5 amp.

Mirror Cabinets: The installation of a lit mirror will not have been included in your quotation, however we are happy to install them with prior notice.

Mirror Demisting Pads: Mirror demisting pads are normally linked into the existing bathroom lighting circuit but not included in your quote as standard.

Shaver Units: Shaver units are not normally included in your quotation. If you have one already fitted or would like one installed, we will adjust your quotation accordingly.

Electrical Showers: Electrical showers (not to be confused with power showers) require a direct electrical connection taken from the consumer unit (fuse board) this may be a 6mm or 10mm cable. In some circumstances we find that the existing consumer unit is either full up with no extra space or just too small to carry such a high demanding appliance. We will have to advise on individual installations.

For your added safety we have our own electrician who will come and check our work on your behalf. He will test all work which has been undertaken and give you a Part P Electrical Certificate. This service would be paid directly to the electrician. However any work that we request him to undertake on our behalf is not chargeable to you the client.

If in any doubt about your electrical work please just give Geoff a call on 07789 103 971.

Waste Removal

As a business we have a duty to ensure that any waste we produce is handled safely and within the law.

During any work, waste materials will be generated and refurbishments can generate quite a lot of unwanted waste we will carefully sort it ready for removal from site. We use a number of ways to dispose of this waste, we may transport it in our vans back to our yard where we have a skip, we may use Hippo Bags or place a skip on site depending on amount of waste and space at the location.

Commercial and industrial (including hazardous/special waste) waste is classified as ‘controlled waste’, we will check that anyone we pass our waste on to is legally authorised to take it.

People we may pass your waste on to include:

  • Waste contractors
  • Recycling companies
  • The local council
  • Skip hire companies

Our disposal location of choice is Redbridge Recycling Centre.

Hazardous waste is waste that may be harmful to human health or the environment. Examples of hazardous waste include:

  • Plaster-board
  • Asbestos
  • Chemical waste / Paint
  • Healthcare waste
  • Electrical equipment containing hazardous components such as cathode ray tubes or lead solder
  • Fluorescent light bulbs
  • Lead-acid batteries
  • Oil
  • Pesticides
  • Solvents
  • Fridges and freezers

Nowadays waste disposal is expensive, we have to pay for the safe disposal of your waste which has been included in our quotations.

Alternatively you may wish to dispose of any waste independently in which case we will remove the waste disposal cost for your refurbishment.

Terms & Conditions

To print this please click here.

Starting dates

All given dates are subject to change, very occasionally start dates need to be slightly amended either due to factor beyond our control or occasionally to due a current refurbishment slightly over running.PLEASE NOTE: Start dates are given in good faith and cannot be guaranteed. We reserve the right to reschedule as found necessary from time to time.

Payments
Payment terms are as set out on individual agreements. The process is commonly as follows:

  1. We require a signed agreement to proceed including a deposit as requested.
  2. Remaining balances are to be paid as invoiced.
  3. If work has to stop due to lack of materials or outside factors etc. then payment to date will be requested (see Continuity of Work).
  4. Internet payments only. In line with other companies Oxford Bathrooms no longer accepts cheques.

Deposits
Deposits are none refundable except due to a client’s serious illness or ill-health. If Oxford Bathrooms cannot start your work due to their ill-health then Oxford Bathrooms reserves the right to reschedule the work. If Oxford Bathrooms feel that they would not be able to undertake your work because of their health or other reasons then they will notify you, the client, in writing and a full refund will be given.

Right to Cancel
The client has the right to cancel the contract starting 14 days from the day the contract is made and to have any deposits returned provided the client has informed Oxford Bathrooms in writing. Oxford Bathrooms reserves the right to deduct the quotation costs; any out of pocket expenses relating to the contract, any necessary restocking of materials or other costs they have incurred on behalf of the client, including the loss of the contract.

Arbitration Service
All of our clients are protected by an arbitration service as part of our membership to Which Trusted Traders.

Additional Work
Whilst working on your project there may be additional work involved which Oxford Bathrooms were not originally aware of or are asked by the client to undertake while on site. We are happy to undertake this additional work, you will be notified of these changes together with a suggested cost if necessary.This addition work may be invoiced separately or added to the final account.

Clients Undertaking
The client is responsible for removing all personal items from within or adjacent to the working area, including emptying the cupboards. If we have to empty the cupboards then the client will be responsible for returning the items to their locations. We ask that any fitted loft space decking boards be made loose above the room we are working in as we may require access if lights are to be installed. May we also request that there is enough working space in and around the loft in particularly beside the loft hatch.

Clients Obtaining Materials
We require all goods to be ordered in good time and made available for inspection at the start the job, as any missing goods or waiting for goods to arrive does have a great influence onthe scheduling of your works and will in turn inconvenience our other clients. If we cannot continue with the agreed work then we may request an interim payment to cover your work to date (see Continuity of Work).

Planning Consent
Under normal circumstances it is not necessary to obtain any planning consent for bathroom refurbishments from your local council. However if your property is leasehold or listed, then consent may be required. It is the responsibility of the homeowner to check and obtain any planning consent required. Oxford Bathroom cannot be held responsible for any oversight with planning consent.

Parking Arrangements
It is essential to the works that the workforce can park close to the house or on the driveway. If the client lives in an area where resident parking permits are required, Oxford Bathrooms will require the use of these permits for the duration of the work. We as traders can apply for a ‘traders exempt’ permit. We need to allow up to 2/3 weeks to obtain at a cost of £40.00 for a two week duration for each vehicle. This additional cost would be passed on to your refurbishment.

Unobtainable or Out of Stock
All materials are placed on order and supplied in good faith; if any such items are not available or out of stock and we cannot re-order additional stock in time, we cannot be held responsible. We will do our utmost to overcome the situation as quickly as possible. This may mean that a change of goods may have to be considered in order to complete the installation.

Running Around & Collections
Whilst working on an installation, if we are requested by the client to collect/drop off any goods or any such running around for their convenience, this would be taken as an extra as our time is chargeable. However if we have to collect any materials which we consider we should have had on the van or as a stocked item then this time spent in obtaining such items is not chargeable to the client.

Guarantees
All workmanship is guaranteed for one full year after the date of completion with all materials being covered by the manufacturers own guarantees. A service charge may be applied if we have to disconnect, re-install and/or alter the item or the surrounding area to where it is to be fixed. If the client has supplied any items in question then it becomes their responsibility to pursue any complaint with their supplier. Exclusions from the guarantee are:

  • Toilets seats becoming loose
  • Movement of flooring causing floor tiles and/or grouting to move/crack
  • Light bulbs.

Small repairs/maintenance work is guaranteed for 28 days. If any invoices remain unpaid or only part paid upon completion then any guarantees offered will be considered void.

Guarantees are not insurance backed.

Health and Safety
Oxford Bathrooms takes Health and Safety very seriously in order to protect both their workforce and their clients. We understand that clients will be present during the course of the works and request that they undertake additional care when on the premises. We as contractors will do our very best to ensure that no-one comes to any harm during the works and that all sites are left as secure as possible when unattended, for example, during break times, all electrical plugs and appliances will be removed from sockets.

Charity Donations
Oxford Bathroom will donate £10 to one of their chosen charities, selected by the client, on all refurbishments over the total sum of £1000. For all positive reviews left on Which Trusted Traders (4 and above) and Checkatrade.com (8 and above)

Continuity of Work
Installation and costing are based upon all the work being carried out without interruption. If other trades persons are in attendance, or necessary to the work and we have to stop due to allow them to work then an interim charge may be requested. If the client has not obtained the necessary materials and we have to stop work or are unable to achieve completion, or if the client has given Oxford Bathrooms incorrect information or if it is necessary for us to return to complete finishing touches once we have left the installation, then we reserve the right to ask for an interim payment representing the amount of work completed and materials used up to that date. Where Oxford Bathrooms has supplies the materials and if any of the associated goods fails to arrive on time then no such charges will be made to the client for any loss of working hours.

Ownership of Property
All the installation materials including any items supplied by Oxford Bathrooms will remain the property of Oxford Bathrooms until full and final payment has been received and cleared by the banking system.

Photos/Videos
We reserve the right to take or have taken photos/videos of our work; copyright would become ours to use them as we believe is fitting and in good taste. No other part of the client’s property will be photographed without the consent of the client.

Clients Details
At no point will we release or give out any client’s person details, apart from other vetted trade persons in direct connections with the clients work. When using social media Oxford Bathrooms will not use any of the client’s details or information.

Negative Reviews
Failure to contact Oxford Bathrooms by email prior to leaving a negative review on tradewebsites/social media may invalidate your guarantees.

Tiling

To enable us to give you an early quotation we have taken the opportunity to list an estimated cost for the tiling work, allowing us to complete the quotation without knowing the exact specification of your chosen tile. Your final choice of tiles can increase or decrease the quoted price; we have listed below what effect difference tiles may have on your quotation.

The most cost affected tile to cut and use on a bathroom installation would be a 225x200mm ceramic wall tile. This is what we have taken for on your quotation. Once you have your square area for your tiling please allow at least 10% on top for cuts etc.

Please feel free to choose a tile of a different size or character. I have listed a few guidelines which I hope will be helpful;

Small Tiles: Smaller tiles may well require additional time to cut and lay using the same tiling adhesive but would require a larger amount of tile grout.

Large Tiles: When a larger tile is chosen the wall surface must be completely flat, this may require additional plastering to bring an uneven wall up to the level where we can lay a large tile. When you have joints in-between tiles it allows the installer to bend the wall tile giving the illusion that wall is flat, larger tiles means less joints to aid the finished look. Larger tiles does not always mean it’s quicker to lay we know this from experience, it does mean there are less cuts, but we are not always able to re-use these off-cuts elsewhere, therefore, please allow at least an additional 20-25% for the cuts.

Floor Tiles: Floor tiles will included in your quote as 300x300mm square and generally laid upon a one part flexible tiling adhesive. We would always advise you to over-board the existing floor even if it feels stable, this advice has been gained over years of experience in the trade. We always use 12mm PVF (ply sheeting) which will be screwed down at approximately 150mm intervals with 25mm screws, this will increase the stability of the floor. Whilst tiling such floors is standard practice, it is not common to tile underneath the bath, shower tray or fitted furniture. It is not required, thus saving you an expense.

Wall Tiles: Ceramic verses Porcelain – Please note in your quote I will have included to cut and lay ceramic wall tiles which are the most cost effected tile to use. If you view and choose porcelain tiles we are happy to use them for your refurbishment but would like to point out that these are harder to cut due to their high density, requiring additional time and will require a difference tile adhesive which is in power form and not ready mixed. We also need to draw your attention to the drilling of porcelain tiles; we will burn out at least one dry diamond drill bit at £29.80 each. Please allow for an increase in cost of about 18% on the tiling allowance. This does not apply to the flooring tiles as these are always porcelain and we have catered for these.

Wall Tiles: Travertine & Terracotta – This type of tile and others which are available are generally not sealed and would benefit from additional sealant. We would be pleased to use these tiles, but would not have taken for the additional time required to cut and lay them in your quotation. Please call Geoff before ordering as some are not suitable for use within a shower.

Irregular tiling/design: Brick effect or diagonal tiling – This design on walls and floors will incur additional time to cut and lay and have not been taken into account in our quotation, please allow for an increase in the tiling cost of about 21%.

Large or Oversized Tiles: Please be advised that we are currently finding a high number of large tiles are being supplied to our clients which are not completely flat and therefore damaging the look of the tiling when laid in a brick pattern. If purchasing these tiles, please check that they are flat before work commences and that you will be able to gain a refund from your supplier if they are not suitable.

Grouting: White grouting will have been taken for within the quoted price for the wall tiles with light grey grout for the floor tiles. If on choosing/ordering your tiles you require a difference tile grout please order it at that point, the allowance I have taken within the quotation will be deducted upon the finial invoice.

Removal of Existing Tiles: When removing tiles, if the walls underneath are unstable or damaged then additional work may be required to correct this before tiling can continue. This will not be included within the quote price.

Electrical

Since 2004 it has been necessary to have any electrical work that’s been carried out within the home tested and a Part P Electrical Certification obtained and kept for future reference. This applies to most of the refurbishments we undertake.

Bathrooms and shower areas are divided into zones for electrical safety classed as I.P rating.

Lighting: All bathroom down lighting installed and supplied by Oxford Bathroom will have a rating of I.P. 65 and will be fire rated making them very safe for bathroom use. If there is not a shower in the bathroom then the use of a ceiling light is permitted, providing it is changed to an in-case fitment and is not too close to any water (outside of zone 2). Should a shower be installed then a different set of regulations come into force.

Extractor Fans: Our standard ceiling fan installed would be of the in-line type, these fans are beneficial as the fan unit housing the motor is installed within the loft space making it much quieter than if installed within the bathroom. The external vent/grille will be installed through the soffit board, on some houses this may not be possible therefore we would take it out through the loft via a roof slate complete with a terminal connection. Cost for the latter will not have been included in your quotation. Extractor fans which have to be installed within the showering area zone 1 will have to be of a 12 volt units (none mains) which does require a transformer normally being installed just outside the shower room. These are generally placed at high level so not the show too much together with a necessary 3 pole fan isolator switch for added safety. All fans have an overrun timer built-in. We would normally wire all fan units via a connection to the lighting circuit for this room.

Power showers, Under Floor Heating and Towel Warmers: Power showers, under floor heating and towel warmers with summer heating elements fitted, are all installed with the use of a 13aRCD switched socket.
Booster Pumps: Booster pumps (shower pumps) may be connected through either a 13aRCD switched socket or via a nominal 13 amp power socket both being fused down to 5 amp.

Booster Pumps: Booster pumps (shower pumps) may be connected through either a 13aRCD switched socket or via a nominal 13 amp power socket both being fused down to 5 amp.

Mirror Cabinets: The installation of a lit mirror will not have been included in your quotation, however we are happy to install them with prior notice.

Mirror Demisting Pads: Mirror demisting pads are normally linked into the existing bathroom lighting circuit but not included in your quote as standard.

Shaver Units: Shaver units are not normally included in your quotation. If you have one already fitted or would like one installed, we will adjust your quotation accordingly.

Electrical Showers: Electrical showers (not to be confused with power showers) require a direct electrical connection taken from the consumer unit (fuse board) this may be a 6mm or 10mm cable. In some circumstances we find that the existing consumer unit is either full up with no extra space or just too small to carry such a high demanding appliance. We will have to advise on individual installations.

For your added safety we have our own electrician who will come and check our work on your behalf. He will test all work which has been undertaken and give you a Part P Electrical Certificate. This service would be paid directly to the electrician. However any work that we request him to undertake on our behalf is not chargeable to you the client.

Bathroom Zones and I.P Ratings

For electrical safety we have to work within given zones. The main zones are:

  • Zone 1 – all lighting must comply to I.P. 65
  • Zone 2 – all lighting must comply to I.P.44 or above.
  • Zone 3 – is far enough away so would be much easier to work with.

Below is a listing which would apply to all bathroom refurbishments. Please don’t worry, we at Oxford Bathrooms will take care of all these details.